Intelligent Business Applications

Think smart forward and enable our intelligent technologies

Custom solutions for a maximum leverage

As COVID-19 has had a major worldwide impact on businesses and consumers, companies need to think smart forward about how they will do business in the future. From keeping employees safe while enabling them to do their job well, to providing empowering customer service or building resilience in their core business, organizations need to find a way to react, adjust and innovate.

This is where enabling technologies such as CloudX, CloudSuite, CloudWork and CloudERP play a role. By reinventing and combining traditional communication, CRM and ERP capabilities, employees can efficiently deliver a consistent, personalized customer experience, from acquisition to sales, support, fulfillment and service. With rapid solutions that analyze data, automate processes, build virtual agents, and even lead to the development of apps that solve business problems, our powerful platforms help accelerate business and innovation.

We leverage our industry-leading knowledge to accelerate the digital transformation and design and deliver solutions to global industry sectors. With Cloudme’s custom solutions you can:

Communicate with consumers on all channels

Redesign customer experience strategy

Optimize operational processes and workflows

Align teams better with Kanban management tools

Define and track the value you create in business

Cloudme Intelligent Enterprise Solutions Program (CIESP)

An investment strategy

To deliver process-driven digital transformation for our customers, our Cloudme Intelligent Enterprise Solutions Program (CIESP) is an investment strategy that brings together the products, resources and knowledge of Cloudme and the ecosystem of our intelligent enterprise solutions. We adapt our solutions to industry-specific configurations developed by our international team of experts. They are designed to help you quickly implement industry-leading business practices made possible by innovative digital technology.

In addition, we offer customers 24x7 continuous management and support through our managed services.

Our intelligent business applications

Our business applications solutions are available on-site, in the cloud or as a hybrid system.

Activate the full power of your organization and ecosystem to unlock operational efficiency and create new revenue streams in response to changing market dynamics. If your business wants to think smart forward, it must look to reuse existing opportunities to create new ones.

Cloudme Business Intelligence combines business strategy, agile innovation and deep technology expertise to help you think smart forward, so you can transform faster and smarter. We have developed a number of solutions for your people, processes and digital technologies to accelerate business results.

Intelligent Data driven Solutions

As technology evolves, new opportunities have emerged for organizations to leverage their diverse data assets to deliver new, accelerated insights that enable them to make informed decisions to ensure market share growth.

Omnichannel Customer Service

Turn to AI-enabled virtual assistants, in and outbound calls, click-to-chat, social media integration, WhatsApp, video conferencing and enable your staff to serve and support customers wherever they are.

Become an intelligent and flexible enterprise

You need the best tools to run your business, and make it better. With CloudERP, we offer a solution based on Kanban that provides financial accounting, project management, human resources and inventory management. Our platform is available both as a cloud-based solution and on-premise.

Transform your organization

Share and collaborate on projects, send and receive documents, manage calendars, and have video chats without data leakage. As a fully on-cloud or on-premise solution, our platforms CloudSuite and CloudWork offer the benefits of online collaboration without the compliance and security risks.

Smart helpdesk

Built to help you solve issues faster than ever. Easily adapt your service management processes to match the way your teams work. Tailor service delivery to your organization’s specific needs with our rich intelligent integrations and feautures.

Flexible video meetings

Experience a new way of Cloud meetings with xMeet by Cloudme. Stay connected wherever you go – start or join a 100-person meeting with crystal-clear, face-to-face video, high quality screen sharing, instant messaging, launch live webinars or share a conference on YouTube.

Find out more about how our services and solutions can accelerate your business transformation.

Contact us today to help your organization identify the strategic challenges that will make your business and your products more resilient. And help you optimize your services to make them more attractive to your customers.