and Customer Loyalty
tailored, and automated.
Embrace an omnichannel strategy
Customers want to communicate with retailers using channels that they are already familiar with. Voice calls, SMS, WhatsApp, Instagram, and Facebook Messenger can all be integrated. Wherever the conversation goes, keep the context in mind. CloudMe BI allows for seamless interactions across channels.
Make AI do all the work
Cloudme BI’s voice and chatbots can assist your customers at every level of the purchasing process. Orders are confirmed, delivery details are specified, and client feedback is collected by robots. The data can be saved to your CRM or ERP system automatically.
Automate repetitive marketing tasks and put in place a workflow to optimize customer experience and capture your customers’ needs.